Thank you for choosing Kraserken Clothing! We are committed to providing you with an exceptional shopping experience, including prompt and reliable shipping. Please review our shipping policy to understand our procedures and expectations.
Orders are typically processed within 15 business days from the date of purchase. Please note that processing times may vary during peak seasons or promotional periods. For custom or made-to-order items, additional processing time may be required. Details will be specified on the product page.
We offer standard shipping services, which typically take between 15 to 30 business days for delivery, depending on the destination. Express shipping options are available for faster delivery. Shipping times for express services will be provided during the checkout process.
Shipping rates for domestic orders are calculated based on the weight of the package and the selected shipping method. Free shipping may be available for orders over a certain amount—details will be specified on the website. For international orders, shipping rates are calculated based on the destination and the selected shipping method. Import duties, taxes, and customs fees are the responsibility of the customer.
Once your order has been shipped, you will receive an email with tracking information to monitor the progress of your package. If you encounter any issues with tracking your order, please contact our customer service team at [email protected].
Kraserken Clothing is not responsible for shipping delays caused by unforeseen circumstances, such as weather conditions, customs delays, or other issues beyond our control.
Customers are responsible for providing accurate shipping information. Kraserken Clothing is not responsible for orders shipped to incorrect addresses provided by the customer.